STATE OF LOUISIANA

DEPARTMENT OF STATE CIVIL SERVICE

BATON ROUGE, LOUISIANA

General Circular No. 001592

To:                   Heads of State Agencies and Human Resource Directors

Subject:            LSU/ISIS HR Research Project

Issue Date:       November 30, 2004

The Information Systems and Decision Sciences Department of Louisiana State University is currently working on a research project to study change management issues surrounding ERP (Enterprise Resource Planning) systems, such as ISIS HR.  Limited research exists that measures such things as user acceptance, quality and amount of support and training received, and the effectiveness of systems upon initial implementation.  This important initiative will provide data to measure such factors after the system has been in use for several years. 

To date, LSU representatives have met with the ISIS HR Influence Group as well as conducted a focus group session with selected HR users to refine the issues to be studied.  Based upon the input of these two groups, a web-based survey has been created.  The survey includes a number of topics, including but not limited to, the quality and amount of support and training received, the effectiveness of the system, its ease of use, data integrity and the overall usefulness of the system in executing required job functions. 

We anticipate that this survey will be distributed this week to employees enrolled in either the ISIS HR Timekeeper or Employee Administrator electronic notification list.  We strongly encourage those who receive the survey to respond.  It will only require a few minutes of your time and your input is vital to the success of this research project. 

If you have any questions about this survey please contact Mary Olexy at the Division of Administration by e-mail at: mary.olexy@la.gov.  Your participation is sincerely appreciated.  

Sincerely,

s/Anne S. Soileau

Acting Director