Training Resources

Human Resource Professionals Curriculum

This 1-day class will cover the following topics:  Attributes of a Great HR Professional (includes current trends in HR); Basics of the Civil Service System (includes a brief history, role of the Civil Service Commission and Director, Civil Service rules  vs. agency policies, etc.); Role of the Accountability Division (includes information on HR audits, core merit system principles and the importance of moving beyond mere compliance, and ISIS data entry integrity);  and Personnel Records Management (includes confidentiality and retention of records).

This one-day module for HR professionals will include different methods of hiring, including delegated agency authority; different types of appointments; QUEST; Job Search; use of unclassified appointments; and the use of the private sector contract for "temps."  

Topics in this one-day module will include the "dos and don'ts" of interviewing; reference checking; employee orientation; mandatory supervisory training and CPTP; PPR concerns for HR; and workforce planning and mentoring.

Topics in this one-day module will include the effective use of the Civil Service web site; prohibited political activity for classified employees; accuracy of public records and the consequences of falsification; and maintaining a safe and secure workplace--preventing illegal discrimination, intimidation, threats and harassment in the workplace.

This one-day module will include a review of the pay rules in Chapter 6 of the Civil Service rules and the classification issues in Chapter 5 of the rules (allocating positions, job evaluation, etc.).

This one-day module will include information on how to take legal disciplinary actions, an overview of the Civil Service rules regarding appeals and what an agency should know to win a Civil Service appeal, and Legal Issues for the HR Professional (includes FMLA, ADA, Commission opinions, etc.).

This workshop will include LASERS updates and details associated with everything from enrollment of a member to guiding an employee through the retirement process.  The curriculum will include changes in current legislation; enrollment information; contribution reporting;  purchases of service credit; refund of contributions; survivor benefits; various types of retirement-disability, early retirement, regular, deferred retirement option plan (DROP), and initial benefit option (IBO); eligibility requirements; and rehired retirees.  It is recommended the workshop be attended annually by Human Resource and Payroll professionals.
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CIVIL SERVICE BASICS

This six-hour introductory workshop is for anyone in human resources, administration, or management who is new to or unfamiliar with Civil Service regulations.  This workshop presents the basic Civil Service information in a way that is direct, practical, and able to be used regardless of the level of the person performing the human resources duties in the agency. 
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PERFORMANCE PLANNING AND REVIEW - TRAIN THE TRAINER   

This 1-day class is open only to training and human resource professionals whose appointing authorities have designated them as Performance Planning and Review (PPR) trainers for their facility or agency, and have supplied the names of the designees to the Department of Civil Service.

General Circular #001470, issued January 24, 2002, advised agencies that after July 1, 2002, Agency (in-house) PPR training will be accepted ONLY if it is conducted by an individual who has received certification from the Department of Civil Service to perform PPR training.  This certification includes the completion of the PPR Train-the-Trainer course, the PPR for Supervisors course, and the Documenting for Performance and Discipline course.

Contact Dwuena Wyre at (225) 342-8084 for more information.

TRAINING OFFERED BY THE PROGRAM ASSISTANCE DIVISION

ISIS HR ENTRY GUIDELINES (2-3 Hours)

This class is designed to provide information on the correct entry of Civil Service related information on positions and employees in the ISIS HR system.
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DSCS DATA INTEGRITY IN-DEPTH (2-3 Hours)

This class will review and discuss the different scenarios and exceptions that cause an employee to appear on the monthly Data Integrity reports distributed by Civil Service.  The ZP44: Contract Audit Reports, ZP117: Appraisals Reports, ZP28: Detail to Special Duty Report, and the ZP135: Flexible Employee Data Report are generated for all ISIS HR agencies and reviewed for errors and exceptions.  Then, those exceptions are automatically distributed to the HR Directors for review.  For information on how we determine who will appear on the reports, tips on how to correct errors, and previews of new reports to come, join us for this informative session.
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TRAINING OFFERED BY THE COMPENSATION DIVISION

CLASSIFICATION DELEGATION TRAINING (1 Day)

This one day advanced classification training is designed to equip Human Resource Professionals to classify their own positions.  It includes policy and procedure information.

TRAINING OFFERED BY THE STAFFING DIVISION

Course Title:  Introduction to Interpreting Minimum Qualifications

• Half-day course designed to provide new HR employees with basic information needed when interpreting minimum qualifications, including common definitions as well as general procedures for crediting work experience and evaluating education. 

Course Title:  Introduction to Job Profiling (Part 1)

• This 1/2-day class, taught by the staff of the Department of Civil Service, will teach participants the basic steps in job profiling and the various purposes for which job profiling can be used.  Participants will be taught how to identify critical tasks and competencies, how to link tasks and competencies, and how to document the job profiling results to legally support the use of the results of job profiling efforts.  Several exercises are included in the class to provide hands-on experience. Participants will also identify sources of information and resources available to HR in doing job profiles. This class is open only to HR professionals. Completion of this course is a required prerequisite in order to participate in the Staffing Divisions Job Profiling Workshop or Job Profiling Agency Assistance offered as follow-ups to agencies upon request.
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Course Title:  OPEN – Job Profiling Workshop (part 2) *

• This workshop is a follow-up to Introduction to Job Profiling (part 1) and is intended for those HR professionals who have an interest and/or need to conduct job profiling in their agency.  In this workshop, you will work one-on-one with a member of the Staffing Division to develop specific task statements and competency lists, define rating scales, and link the tasks to the competencies.  Once you are registered, a member of the Staffing Division will contact you with further details.

  * Introduction to Job Profiling (part 1) is a prerequisite for this workshop and is administered through CPTP.

Course Title:  OPEN – The Online Personnel Information System

• Two-hour class designed to teach HR employees how to use the OPEN system.  The course covers how to obtain and interpret applicant and testing information available on the OPEN system.  

Course Title:  Job Search Data Entry

• Three-hour class designed to teach HR employees how to post agency vacancies to the Job Search posting network for recruitment.  Participants will tour the information available to HR officers as well as review creating individual vacancy postings and guidelines.  Access to the OPEN system is a prerequisite for this class.