TDD# 1-800-846-5277

 

STATE OF LOUISIANA

DEPARTMENT OF STATE CIVIL SERVICE

BATON ROUGE, LOUISIANA

 


July 21, 2008

 

General Circular No. 1738

 

To:                   Heads of State Agencies and Human Resource Directors

Subject:            Evaluation of Westaff for Temporary Staffing Services

Issue Date:       July 21, 2008

Westaff has held the contract for temporary personnel services with the state since 1998. Use of this contract is one of several ways an agency may meet its temporary staffing needs. Sub-professional work in four areas is included under the contract: 1) Office/ clerical, 2) Trades/maintenance, 3) Custodial, and 4) Food service.

The Department of Civil Service relies on agency Human Resources personnel to assist us in monitoring the quality of services provided by Westaff for the use of private sector "temps."   In this capacity, we ask you to complete the attached evaluation form.  This request is being made of all agencies that have used Westaff employees in the past year.  If you have not used Westaff in the past year, please send an email to Makayla Weber-Harris at Makayla.Harris@la.gov indicating that your agency has not used Westaff.

 

Your responses are a valuable tool in assisting the Department of Civil Service with monitoring the Westaff Contract.  Please return the evaluation form to Makayla Harris by Thursday, July 31, 2008.  You may do so via email at the above email address or via fax at 225-342-0966.  Thank you for your assistance.

 

Sincerely,

 

 

 

s/Anne S. Soileau

Director


 

 

EVALUATION OF THE WESTAFF CONTRACT

 

Please fax (225) 342-0966 or e-mail (Makayla.Harris@la.gov) this completed form to Makayla Weber-Harris at Civil Service no later than close of business July 31, 2008.  Thank you for your response.

 

1.  Have you been satisfied with the overall quality of the Westaff temporary workers assigned to your agency?  ______ Yes            ______ No        Comments:

 

 

 

 

 

2.  Have you been satisfied with the service of the Westaff office staff with whom you deal in ordering temps, paying bills (accuracy of invoices, etc.), and handling the concerns or problems you may have with your temps?  _______ Yes     _______ No

Comments:

 

 

 

 

 

3.  Have your temps usually reported to work within 48 hours of the official requisition form being sent to Westaff?  ______ Yes            ________ No                 Comments:

 

 

 

 

 

4.  Do you plan to continue using Westaff if you have applicable temporary staffing needs?               _______ Yes      ________ No                    Comments:

 

 

 

 

 

5.  Indicate your overall evaluation of Westaff:     

________ Very Good                  ________ Satisfactory    ________ Unacceptable

Comments:

 

 

 

 

 

Person completing this form ________________________ Phone __________________

 

Department/Agency _______________________________________________________